Meet the crew
The People Behind the Fox
About 15 friendly, uniformed pros who answer your call, plan your visit and do the work — plus one very serious Sheriff of Happiness.
Fix-It FoxSheriff of Happiness
Head of the department
Fix-It Fox, Sheriff of Happiness
Keeps the peace, enforces the thumbs-up and makes sure every customer leaves smiling. Has never once been late to a job (mostly because he's a cartoon).
- Enforces the thumbs-up policy
- Guides you through online scheduling
- Answers questions in the chat, bottom right
Brand photography illustrates the roles below. Individual staff profiles are coming soon.
Leadership
Owner & Founder
Owner & Founder
Sets the standard for every job and still visits job sites every week.
Operations Director
Operations Director
Keeps crews, schedules, vehicles and quality running smoothly.
Customer Care & Dispatch
Customer Care Manager
Customer Care Manager
Leads the team that answers your calls, texts and estimate requests.
Dispatch Coordinator
Dispatch Coordinator
Matches the right technician to your job and keeps you posted on arrival windows.
Customer Care Specialist
Customer Care Specialist
Your friendly first point of contact for questions and scheduling.
Estimator & Project Coordinator
Estimator & Project Coordinator
Scopes larger jobs and writes clear, upfront estimates.
Field Technicians
Lead Handyman Technician
Lead Handyman Technician
Senior technician for multi-item visits, doors and carpentry.
Carpentry & Trim Technician
Carpentry & Trim Technician
Baseboards, casing, crown and anything that needs a tight miter.
Drywall & Painting Technician
Drywall & Painting Technician
Patches that disappear and paint lines you could use as a ruler.
Installation Technician
Installation Technician
TVs, fixtures, fans, shelving and furniture — level and secure.
Handyman Technician
Handyman Technician
Knocks out repair lists across Lexington and surrounding towns.
Apprentice Technician
Apprentice Technician
Learning the trade alongside our senior technicians.
Property Maintenance
Property Maintenance Manager
Property Maintenance Manager
Point person for landlords, property managers and HOAs.
Make-Ready Technician
Make-Ready Technician
Turns vacant units around quickly and documents every item.
Office & Billing Coordinator
Office & Billing Coordinator
Invoices, work-order paperwork and portfolio reporting.
Want to Join the Den?
We're always looking for skilled, friendly people who take pride in their work.
Explore Career OpportunitiesWant This Crew at Your Place?
Schedule online and a uniformed Fix-It Fox technician will take it from there.
